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Since 1992, Mark Steiner has designed and developed custom eLearning and interactive media programs for a variety of clients. He holds a BS in Industrial Technology and an MS in Industrial Training. His project roles have varied from group director to project manager, and lead instructional designer to lead programmer. He is intimately familiar with proven eLearning methodologies. Since 2001, Mark has been president of his eLearning consulting firm, mark steiner, inc. (www.marksteinerinc.com). He has instructed graduate-level courses on designing and developing eLearning projects, is an alpha and beta tester on many eLearning development software programs, and enjoys speaking at a variety of training and online learning conferences in the U.S. and Europe.