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Technical communicators write, edit, and design communications for a wide variety of audiences. With the rapid growth of Web 2.0 and mobile technologies, technical communicators are taking upon roles in video creation, social media management, work with augmented and virtual reality (AR/VR) platforms, and a host of other functions in their careers. These expanding roles offer exciting potential for technical communication as a field, and they challenge us to expand our skill sets in continually evolving ways. How do technical communicators integrate new and changing technologies into their work? How will technology impact technical communication in the foreseeable future? Just as important, how can technical communicators prepare for and respond to changes in technology moving forward?
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Jeremy R. Merritt’s career in technical communication began in 2001 when he accepted a contract technical writing position with a pneumatic tools company. Since then, he has worked directly for four different companies and as a technical writing consultant in such industries as manufacturing, health insurance, biopharmaceuticals, software engineering, and metallurgical processing. He completed his master’s degree in technical and scientific communication from Miami University (Ohio) in 2011 and is currently pursuing a PhD in rhetoric and scientific and technical communication at the University of Minnesota, where he performs research on technical communication and workplace practice as well as teaching courses in technical and business writing.